Training & Education

Overview

User adoption is one of the biggest barriers to system implementations and it is no secret that poorly/untrained users will cost the organisation significantly thereby increasing the TCO.

Banking software implementations are expensive and complex activities. Only trained users can guarantee protection of investment in technology and enhance productivity.

Our training services are designed to cover bank’s training need arising from new software installation, staff expansion/turnover, new process adoption or an upgrade.

bfsi consulting provides a range of training solutions designed to help clients to maximise the return on their investment in CBS.

• Core team training in projects, under ‘train-the-trainer’ approach.
• Generic end-user training (for daily operations)
• Customized training after evaluation of requirements and aligning the training to banks business processes and skill level of staff
• Technical training for bank support staff

Our trainers are passionate about training apart from being skilled in product implementation (so they have a practical business oriented approach) and domain knowledge. During and after successful rollout of CBS, our consultants will work closely with clients to help them reap maximum benefits from the new system implemented.

To find out more about our testing services or to speak with one of our senior managers contact us at: training@bfsiconsulting.com